00:11:30 Paul Tolchinsky: Hello Jeroen! 00:11:34 Jeroen VanBree: Paul, good to see you, my friend 00:15:22 Rick Hardin: Design is an increasingly important component in change 00:17:03 Paul Tolchinsky: Org design is 100% about change and change is 100% about design 00:19:07 Andrew Williams: We can usefully revisit "old" models. Execution is difficult / messy, because real life doesn't always map neatly to the model 00:20:28 Jeroen VanBree: What struck me about this month's articles was that most were about the 'harder' side of OrgDesign: things that can be put into categories, data, models 00:25:57 Bill Zybach: Favorites this month: 00:26:20 Bill Zybach: Rick - Ted Talk - Governing 00:26:37 Bill Zybach: Paul - Naomi’s article on Accountability 00:26:43 Richard Thayer: What struck me about this month's articles was "Seeing the bigger picture: Where operations meets business" by Andrew Campbell. One of my biggest challenges in OD is helping my clients see how the design process is applicable to their actual business. 00:26:50 Rick Hardin: my favorite article was the Soci- tie TED talk. It brought deeper insights to the familiar challenges of governance, hierarchy, decisions and collaboration 00:28:15 Bill Zybach: Andrew: Naomi’s Accountability 00:28:28 Paul Tolchinsky: Naomi article, the notion of accountability is so critical and understanding the subtle notions, both real and psychological. Finding the boundaries, blurring of the lines, and engaging in the dialog 00:29:46 Paul Tolchinsky: I think the defining of accountability is central to design. In networked and more distributed organizations, uncovering the boundaries and overlaps for collaboration 00:30:22 Bill Zybach: Colleagues, please put yourself on mute if not talking to reduce background noise. 00:32:17 Andrew Williams: I liked Naomi's article the most. Found it the most thought provoking - it called out that having a model is not the same enacting this, and the difficulty in really determining who is the decision maker 00:33:15 Rick Hardin: HI Bill -- would you consider a process suggestion at the end ---- suggestions for the article/research we would LIKE to see NEXT 00:36:02 Paul Tolchinsky: I always think about strategy, structure and culture and aligning to the businesses! 00:36:38 Jeroen VanBree: My favorite was the TED talk 'Governing socie-ties' because it gave me a new way to think about building tensions into a governance structure 00:37:16 Bill Zybach: Janet’s favorite - Untangling Org Decision Making, rattled by the Science Based Design 00:39:07 Paul Tolchinsky: I do agree...I think the video brings it to life andthe other two are concrete... 00:42:57 Paul Tolchinsky: really key Andrew, less heirarchical I think requires more accountabiltiy clarity! 00:43:08 Andrew Williams: Bye folks. Sorry I've got to drop in just a few moments 00:43:25 Andrew Williams: Great conversation 00:48:53 Paul Tolchinsky: Defining Accountability and the variety of meanings cross-culturally 00:50:15 Rick Hardin: Yes accountability is the topic of the ages for org design. From a client's eye view - this blog post sets up the promise of an "answer" to a Solution to their accountability paiin. 00:50:21 Paul Tolchinsky: There is not one "owner" or accountable persons.. 00:50:46 Paul Tolchinsky: Shared accountability is really confusing in some cultures 00:53:28 Rick Hardin: There is pop culture workshop series available on accountability, worth a quick look for a good humor view -- The Oz Principle 00:55:37 Paul Tolchinsky: Systemic thinking and functioning in an accountable manner 00:57:36 Paul Tolchinsky: When people wear many hats and work in broader contexts,, relations and cooperation and collaboration become core 00:58:47 Paul Tolchinsky: Really good point about the VW case and accountability...does make you wonder. Challenger Disaster at NASA is another....wherre everyone felt accountable and yet no one stepped up! 00:58:54 Janet du Preez: Accountability is a systemic issue - as Naomi intimates. When clarity is lacking it becomes more difficult for people to act in an accountable manner. 00:59:38 Rick Hardin: To achieve that clarity people must step into constructive conflict and work through it 00:59:53 Janet du Preez: Yes Rick!! 01:00:02 Rick Hardin: Something lots of orgs/systems and many peep/leaders avoid (actively) 01:00:11 Paul Tolchinsky: Absolutely agree Rick! 01:05:14 Rick Hardin: Suggesting a Part II ti Naomi's article in terms of specifics in networked systems ... 01:05:17 Bill Zybach: Ask Naomi to do a follow-up about how it might work…. 01:05:56 Paul Tolchinsky: maybe we design some of the Curated newsletters around specifc topics, like accountabilty, or collaboration/cooperation, or business models, going a little deeper on a topic 01:06:53 Janet du Preez: Choice Theory and Accountability - Overlaps and complementarities? Accountability and networked and complex organisational systems. 01:09:48 Paul Tolchinsky: Really good point Bill...right on. 01:10:00 Rick Hardin: Point well taken Bill 01:13:18 Janet du Preez: Thank you all!!!!! Really enjoyed that.