ODF / European ODF 11.28.16 Global Conversation (November Newsletter) What similarity did you find in the articles? 00:33:14 Craig McGee: Not much similarity among the articles. More diverse among them. 00:33:28 Wendy Bowers: Test - learn - measure - we still don’t know “for sure” 00:34:18 BruceM: Theme (to me): Check assumptions about how design and change work 00:34:54 Craig McGee: Joe….in the future, you can access the articles by joining EODF….nominal fee 00:36:37 Andrew Bratton: Article:  HYPERLINK "https://nemo.strath.ac.uk/owa/redir.aspx?SURL=9wYMkwxS1EEsZs2yWv47vpYcrX8K7RIqZVsbXBUqNSwageZdQxnUCGgAdAB0AHAAOgAvAC8AZQBvAGQAZgAuAHUAcwA4AC4AbABpAHMAdAAtAG0AYQBuAGEAZwBlAC4AYwBvAG0ALwB0AHIAYQBjAGsALwBjAGwAaQBjAGsAPwB1AD0AYQA3AGIAMQA5AGMAOQA2AGQAOQBiADAANwA2ADAAYQA0ADIAYgAwADUAZgAwAGIANAAmAGkAZAA9ADUAMQA3ADYAMABiADAAMgBmADYAJgBlAD0AMQAxADcANgA4AGEANQAzADIANQA.&URL=http%3a%2f%2feodf.us8.list-manage.com%2ftrack%2fclick%3fu%3da7b19c96d9b0760a42b05f0b4%26id%3d51760b02f6%26e%3d11768a5325"Elliott Jaques Levels With You 2. Blog:  00:37:18 Dawn Newman: Dawn in Saint Louis, MO. I'm at Washington University. 00:37:31 Andrew Bratton: Number one most i"clicked on" Article: Elliot Jaques Levels with You 00:37:39 kathy molloy: Agility, self-governance, others a unique look back on some concepts and assumptions 00:38:28 Andrew Bratton: Number two - Blog: Questions for OD practitioners by Naomi Stanford 00:39:35 Andrew Bratton: Number three – Podcast & Article: How IT can drive agile development By Santiago Comella-Dorda, Gerard Speksnijder & Roberta Fusaro, McKinsey 00:40:15 Andrew Bratton: Number 4. OD vs OD By Mark LaScola and Peter Turgoose 00:41:05 Andrew Bratton: Number 5. Starting with a Pause By Dov Seidman, Strategy+Business 00:44:28 Kiersten Rippeteau: While there were a couple articles/posts that had similarities, I haven't been able to pull out a common theme just yet. I have a feeling that will change by the end of our conversation today! 00:50:18 BruceM: In the IT/Agile article, my favorite phrase is "fragmented and complex." 00:52:01 BruceM: The Pause..so important, yet how to achieve it in the whirlwinds we're all in! 00:54:33 BruceM: I wondered in OD vs. OD, did any others have quarrels with any of the defintions? 00:58:03 Craig McGee: What peer-reviewed research is out there to support his premises? 00:58:38 Kiersten Rippeteau: OD vs. OD - the messy in-between stage when a "car" has already been designed and is functioning, but the "owner" now needs the same car to serve a new/transformed/updated purpose. Qs for OD Practitioners - How can we prove we're adding value? What metrics might OD practitioners look to to support their work? 00:58:41 kathy molloy: There are so many different forms of organizations in play,and we have many different approaches to organization 00:58:57 BruceM: Neat model (Jaques) if everyone can agree. Key question: Who gets to decide/measure the "right" abilities? 00:59:42 Dawn Newman: I believe capabilities can be built/practiced and embedded in organizations 01:00:32 kathy molloy: Unfinished comment . sorting out the different approaches to entering them and working Org design 01:00:41 Nikki Closson: If there's a challeng with proving we're adding value, how do we legitimize the OD (design and development) role within organizations - particularly in-house OD functions? 01:00:56 Dawn Newman: On the topic of metrics, I've found it really helpful to get a baseline before the intervention then ask after what is diffe 01:00:58 Thomas Doering: Do common capabilities exist that all organisations must have? which are those? 01:01:30 Dawn Newman: different....then try to capture how the difference is related to the intervention or design process 01:01:40 Craig McGee: Kiersten….when I do design work, we establish a set of outcomes for the design process. Those outcomes give us a basis (metrics) for demonstrating the value of the new design 01:01:56 BruceM: Agree, Bill. Non-linear systems dominate, so lenear processes get outdated quickly. 01:02:28 Dawn Newman: Kiersten, that is an excellent practice. I also think it takes patience and dedication to capturing qualitative and quantiative measures 01:03:31 Craig McGee: Our models, tools, approaches, etc. are merely collections of things we combine as the situation dictates. We craft a customized process/approach for the needs of the client. 01:03:37 Andrew Bratton: Craig can you expand on the outcomes you identify? 01:04:52 Dawn Newman: I'm curious what you've found helpful in re-shaping/adapting strategy first...then redesigning 01:06:05 Craig McGee: Thomas….look at the recent book by Chris Worley on agility. He’s identified some of those capabilities. 01:06:14 Dawn Newman: I think of Org Design as an intervention at the organization level (vs. individual or group level) 01:08:11 Thomas Doering: Worley, C. The Agility Factor? Thanks 01:08:47 Jeroen Van Bree: Yes, thanks for the book tip, Craig 01:09:48 BruceM: Process as evolving systems, not process as the "right" steps -- and opinions 01:09:54 Craig McGee: Dawn….that’s my personal view as well 01:11:26 BruceM: and we have to notice what dance the others are dong. 01:12:24 Craig McGee: Outcomes = what would the business be able to do better after the design work. Start with strategy, determine the outcomes (and how you would measure those outcomes). Ex. increase speed to market as an outcome 01:15:39 BruceM: Divers in so many ways! 01:15:52 BruceM: Diverse... 01:18:01 BruceM: ...and someone (Bill?) brought in the stakeholder idea -- who is affected how by what we are doing and achieving? 01:18:41 Andrew Bratton: Thank you for you specific responses on measurement 01:19:45 Thomas Doering: Whw owns the definition of the outcome measure? 01:19:50 BruceM: If we dont raise specific additions to "the bottom line," the short-term financials will drive--at great overall cost. 01:21:17 Craig McGee: Q!: Consulting skills are critical for good design work 01:21:20 Dawn Newman: important to identify future outcomes and track them 01:21:21 BruceM: It's so important, and hard even for cooperative people like us, to test our assumptions. 01:21:29 Kiersten Rippeteau: Aim toward flexibility in your approach, but measure along the way. 01:21:29 kathy molloy: looking backwards and forwards and finding our center as org designers 01:21:37 Thomas Doering: Practise of OD is as divers as the organisations 01:21:42 Jeroen Van Bree: Q1: how broad our profession is 01:21:45 Nikki Closson: Identifying some type of measurement function helps with demonstrating value in organization design. 01:21:46 Dawn Newman: value in reading research, case studies, dialogue 01:21:50 Andrew Bratton: Managing tension between formal and informal processes 01:22:04 Joe Norton -STS/RT: language, background, and environmental diversity require the establishment of common terms so trust can be built 01:22:14 Nikki Closson: how to demonstrate qualitative measurement 01:22:22 Dawn Newman: more case studies even if company names are fictitious 01:22:31 Kiersten Rippeteau: Measurement and ROI on OD engagements that clients take on. 01:22:36 Craig McGee: Q2: Is there verifiable research supporting Jacques 01:22:39 Jeroen Van Bree: Q2: research on cause-effect relationships, i.e. org design interventions and their outcomes 01:22:39 BruceM: Follow-up on examples of OD vs. OD, and/or on any one question raised by Naomi. 01:22:41 Thomas Doering: deepen the conversation on outcome measurements for OD 01:22:43 Helena Carrasquel: case studies 01:22:46 Andrew Bratton: qualitative measurement 01:22:51 Thomas Doering: continue... 01:23:07 kathy molloy: what are ways to be creative as we work with both start-up and highly complex organizations 01:23:18 Dawn Newman: roi...setting tone for what it takes to redesign. can be slow process, commitment needed, not an instant fix thoough if bedone well sustainable 01:23:25 Joe Norton -STS/RT: Rates of delivering on "promises" contracts and metrics 01:23:38 Kiersten Rippeteau: (This one is hard for some reason!) 01:23:44 BruceM: tweet: "Abe Lincoln had Team of Rilvals for a reason." 01:23:46 Craig McGee: Q3: Org design is a fluid flexible process 01:23:48 Dawn Newman: design is an iterative process. 01:23:52 Jeroen Van Bree: Q3: there is a lot of value in hearing these different voices Closing reflection 01:23:53 Andrew Bratton: #transatlanticODconversation 01:24:01 kathy molloy: Really great perspectives and learning from experienced and creative people, 01:24:05 Dawn Newman: thinking like architects 01:24:08 Helena Carrasquel: we dont live in a linear world, so how we should not approach it as such 01:24:08 Joe Norton -STS/RT: Collaorate to innovate on iterations 01:24:37 Dawn Newman: building in network designs...to help decentralized organizations share across boundaries 01:24:43 Craig McGee: Q4: Does Chris have an article/etc. that summarizes his book? 01:24:49 Helena Carrasquel: learned lessons from applied cases 01:24:55 Kiersten Rippeteau: Ooh - yes. Agility. 01:24:58 Kiersten Rippeteau: Thanks, Craig! 01:24:58 BruceM: Hmmm...maybe follow up to OD vs. OD 01:25:53 Joe Norton -STS/RT: Building Leaders for Leader-full organizations 01:25:57 Dawn Newman: idea-generating, thought-provoking, safe space, collaborative 01:25:57 Andrew Bratton: useful - responses to real life work challanges 01:25:59 Jeroen Van Bree: great, diverse group 01:26:30 Kiersten Rippeteau: Community. 01:26:34 Nikki Closson: authentic 01:27:02 BruceM: Sincerity 01:27:07 Helena Carrasquel: insightful. diversity in thought and experience. 01:27:20 kathy molloy: true learners 01:27:23 Craig McGee: Q5:Interesting 01:27:30 Dawn Newman: article idea...shifting strategy then redesigning to match new needs 01:27:41 Thomas Doering: insightful and inspiring makes curious for next 01:27:52 Dawn Newman: Many thanks to all! Value added...need to capture that as ROI!!!!