00:16:06 Organization Design Forum: Where are you joining from today? And, in the past 5 years, what's one change you've noticed about virtual teams? 00:16:31 Eddie Moore: Columbus, Ohio….home of the Buckeyes! Virtual change - more openness to being virtual 00:16:33 Haris Ahmed: Chicago area. Lot of work with global teams 00:16:33 Craig McGee: Fort Collins, CO……people getting more comfortable working virtually 00:16:41 Lija Logan: (pronounced Lee-ah) from Export Development Canada from Ottawa, Canada 00:16:46 Rebekah Ferguson: in snowy Minneapolis, Minnesota; more team members in multiple countries/locations/culture 00:16:48 Helena Light Hadley: from North Carolina 00:16:51 Bill Zybach: Northern Neck Virginia; What we used to do Real Time, we are doing virtually 00:16:53 Kevin Nortrup: (Indianapolis) :: Trend = greater expectations / dependency but highly uneven results 00:16:55 Renee Hannes: from Toronto 00:16:59 Xiao Fan: from Shanghai, China More virtual teams now in China or across all kinds of regions and organizations 00:17:00 Hubert Lobnig: Vienna Europe - tough times but good Health care system 00:17:02 Lija Logan: Go Canucks!! 00:17:02 Kathy Molloy: Kathy from Glastonbury CT 00:17:05 Juselly French: Colombian joining from Minneapolis. The biggest change I have seen is the push for people centricity, UX and delivery models around product. 00:17:06 Alastair Mitchell-Baker: from Reading (the original) UK - growth of tools to support asynchronous virtual working 00:17:12 Bill Gallip: Coon Rapids, MN….virtual teams are more the rule than the exception. 00:17:21 Alli LaGrow: Scottsdale, AZ. More of the norm vs. exception 00:17:23 Olivia White Lopez: Oakland, CA — more reliance on virtual teaming as our organization tries to decentralize from HQ in an expensive rental market. 00:17:28 David Jamieson: Minneapolis, Taught design and change and done much in organizations for past 30 years. Getting more common and more people can manage better 00:17:30 Peter Bonner: Fairfax VA — The platforms as utilities/commodities, not dominating the conversation - tech like a phone 00:17:45 Heidi A: Orlando, Florida; lead agile transformations - I've noticed more and more that companies cannot merely rely on in-person, so all my experience with agile teams in past 5 years is with distributed teams 00:17:48 Helena Light Hadley: Over past 5 years, greater use and acceptance with global companies not so much regional, national 00:18:14 Hubert Lobnig: more and more virtual Teams - also Multiteaming 00:18:19 Xiao Fan: Cloud and more open systems enables the virtual team to work more seamlessly 00:25:17 Eddie Moore: I appreciate your distinction between physical and social distancing….nice. 00:26:31 David Jamieson: people in our fields have been saying the physical distance phrase because of the importance of social connection 00:26:47 Organization Design Forum: What have you found helps build trust on virtual teams? 00:26:43 Haris Ahmed: Transparency 00:26:54 Jeanna Kozak: Clear outcomes/goals 00:27:00 Craig McGee: People taking personal accountability 00:27:00 Heidi A: I start with some social time and start by being vulnerable to create empathy 00:27:02 Alastair Mitchell-Baker: genuine check-ins and honest conversations 00:27:13 David Jamieson: Opportunities for 1 on 1 getting to know each other. 00:27:14 Rebekah Ferguson: Agree - transparency about our policies, practices, business results 00:27:14 Heidi A: check ins - love! 00:27:15 Juselly French: Trust: consistency between what is said and done. Disonnance is the enemy of trust 00:27:15 Carlos Valdes-Dapena: A sense, intentionally developed, of shared purpose 00:27:16 Bill Gallip: truthfullness 00:27:18 Lija Logan: belief that people WANT to work and allow autonomy and flexibility 00:27:28 Carlos Valdes-Dapena: Truth telling' 00:27:32 Eddie Moore: Keeping promises 00:27:41 Renee Hannes: intentional team building, transparency and frequency of communications, focus on the individual needs and experience 00:27:43 Bill Zybach: Attending overtly to tensions 00:27:51 Hubert Lobnig: caring for the conversation 00:27:53 David Jamieson: giving people some space to enage 00:28:19 Kathy Molloy: getting to know and appreciate people at a personal and professional level. Be willing to share the tough issues and successes. Consistency walk the talk. really listening without judgment. Appreciating differences 00:28:27 Bill Zybach: Discussing the undiscussables 00:29:34 David Jamieson: regular sharing and invitations for input 00:32:23 Carlos Valdes-Dapena: Love that point, Bill 00:33:40 Eddie Moore: seems we have to change our senses too….how we sense things 00:33:40 Bill Gallip: what about sidebars via IM? 00:33:59 Bill Zybach: Having standard and common tools e.g., leapfrog, JIra, VersionOne…Team, Slack etc…. 00:34:48 Eddie Moore: For the Poll - Option d…all :) 00:35:11 Craig McGee: Eddie…..the free spirit ;-) 00:35:51 Bill Zybach: I find side bars on IM incredibly important - for emergence in the structure of a meeting… 00:39:36 Eddie Moore: Todd, can you say a little more about the role of emotion in understanding? 00:41:09 Heidi A: you may find this article interesting: https://hbr.org/2017/01/the-neuroscience-of-trust 00:53:07 Organization Design Forum: BREAKOUT QUESTIONS: 1) How do we design organizations to make virtual working simpler and easier; 2) What barriers can we help to reduce with our work? 3) What do leaders need to listen for now, even more, among team members communicating? 00:57:57 Eddie Moore: I forgot to acknowledge Hubert and Helena in our breakout :) Great insights 01:00:14 Lija Logan: Hey Group 2. Sorry to have missed jumping in but just wanted to say that our group wanted to share that this has changed the idea of an office and real estate required to run a business 01:02:08 Heidi A: i'll paste our thoughts here - there could be a big concern over lack of clarity over time (people forget easily without context of office surroundings), so make mission very clear and repeat things. Organize around value. Second - now Everything is now a meeting - so give people opportunities to inspect and adapt what sync and async information sharing is needed - and 3 we need to listen for erosion of trust - I did not take a lot of notes, so Haris, Craig feel free to chime in! 01:02:36 Organization Design Forum: https://hbr.org/2018/02/how-to-collaborate-effectively-if-your-team-is-remote 01:04:40 Organization Design Forum: How do you see teams collaborating differently in the next 2-3 years? 01:03:58 Haris Ahmed: Being in virtual meetings all the time does not equal higher collaboration to solve problems! 01:04:37 David Jamieson: listening skills developing 01:04:50 Heidi A: emotional intelligence will become even more important 01:05:03 Alastair Mitchell-Baker: is it always celebration - I work a lot with healthcare clients and felt right to send condolences when they have lost staff to Covid. sometimes it sharing lamentation. 01:05:13 Lija Logan: Who is “in the room” has changed. Teams can be global now and the concept of the “workday” has changed. 01:05:29 Peter Bonner: That virtual teaming will not be considered one thing — greater diversity reflecting stable v ad hoc teams, project teams, problem solving teams, social events, etc. 01:05:32 David Jamieson: more self managing needed 01:06:08 Bill Gallip: The teams may get larger. Travel cost will no longer be a factor for people to attend conferences 01:06:28 Lija Logan: Exactly. Time zones and technology have expanded the nature of what is a “team”. 01:06:39 Organization Design Forum: What's Your "One Thing" or takeaway today? 01:06:48 Haris Ahmed: Great tips and models! 01:06:49 David Jamieson: Need same behavior as in person! 01:06:54 Alastair Mitchell-Baker: connection over content 01:06:55 Eddie Moore: Thanks, Todd …great content and facilitation and design 01:07:06 Craig McGee: The external environment will drive change quicker than us as designers 01:07:13 Heidi A: I hope that remote work and virtual teams will take off in a huge way and a lot of positive things come out of this also. 01:07:20 Heidi A: I love this group! I don't get to join a lot, but it's so valuable! thank you Todd and ODF! feel free to connect https://www.linkedin.com/in/heidiaraya/ 01:07:33 Jeanna Kozak: Leading is changing in a way we haven’t seen - ever 01:07:35 Heidi A: really engaging, thank you! 01:07:41 David Jamieson: Thank you Todd 01:07:49 Renee Hannes: Thanks everyone, great session. The need to focus on resiliency for employees and leaders - the need for self assessment and tool to build resilency 01:07:51 Kathy Molloy: How to balance task and relationships in our virtual work, and enabliging people to balance their meeting time with time at desk, contribution/individual creativity time 01:07:52 Helena Light Hadley: Thank you Todd. Excellent session. 01:07:52 Olivia White Lopez: Still processing building trust, especially repairing relationships within a virtual context — how do we navigate conflict and continue to build trust on an interpersonal level. 01:08:12 Eddie Moore: You gave us lots of helpful info to process in this time 01:08:14 Hubert Lobnig: thank you all. good conversations 01:08:16 Olivia White Lopez: Thanks for this conversation! 01:08:23 Lija Logan: Next topic. Future of Work and Impact on Structure!! 01:08:30 Heidi A: nice! 01:08:30 Eddie Moore: thanks to everyone who joined and added 01:08:31 Bill Zybach: Todd, thanks for modeling good virtual engagement 01:08:34 Kevin Nortrup: Excellent and productive time -- thanks to all! 01:08:37 Alastair Mitchell-Baker: thanks - great webinar - and i've sat in lots of them about virtual working over last few weeks! slides and references would be great 01:08:41 Lija Logan: Great hour. Thanks!! 01:08:41 Rebekah Ferguson: thank you for the stimulating discussion! 01:08:51 Juselly French: thank you all. Please let's connect on LinkedIn 01:08:55 Naomi Stanford: Thank you all.