00:26:43 Bernard MOHR: The WHAT of operating models is a great question. However, the WHY of designing operating models is equally important ie what goals is OM design hoping to achieve? 00:26:59 Rahul Lama: Reacted to "The WHAT of operatin..." with ๐Ÿ‘ 00:27:02 Anjan Chaudhry: Reacted to "The WHAT of operatin..." with ๐Ÿ‘ 00:28:48 Imran Zaidi @ Pragmatium: Reacted to "The WHAT of operatin..." with ๐Ÿ‘ 00:27:31 Craig McGee: How does an operating model differ from an organization designโ€ฆ.that depicts the systems, structures and processes should be in place and aligned in order to enable an organization to achieve its objectives? 00:27:46 Jardena London: Reacted to "How does an operatin..." with ๐Ÿ‘ & โœ… 00:27:50 Rahul Lama: Reacted to "How does an operatin..." with ๐Ÿ‘ 00:27:51 Anjan Chaudhry: Reacted to "How does an operatin..." with ๐Ÿ‘ 00:28:49 Imran Zaidi @ Pragmatium: Reacted to "How does an operatin..." with ๐Ÿ‘ 00:29:44 Bruce Mabee: Theory of Everything (Wilber) has been one I've been looking at lately...and my question is "What Else?" is beyond Wilber's model. 00:30:19 Georg Peters: The term "Operating MODEL" certainly indicates that it's not about whether it's right for the environment, but rather for how long will it remain right-fit...a model is only one representation of reality. So, how do we keep the Operating Model alive over time? 00:32:44 Rahul Lama: Reacted to "The term "Operating ..." with ๐Ÿ‘ & โž• 00:32:51 Xenia Kolesnikov-Martin: Reacted to "The term "Operatin..." with โž• 00:30:20 Jim Dowling: Every organization has an operating model. Why design one? Thoughtful choices. Informed Leadership. Focused and aligned action. 00:30:22 Deb Peluso: I have seen OM come out and be referenced in multiple disciplines. For example - Business Architecture and even Enterprise Architecture. Itโ€™s a term that cuts across disciplines and I think is broader than the โ€œtraditionalโ€ view of organization design. 00:32:06 Rahul Lama: โœ… This sign denotes your questions were discussed by Haris and Imran. If for time constraints, Haris and Imran cant get to your questions, please feel free to connect with them post todayโ€™s session. They will be sharing their contact details at the end of the session. 00:32:51 Bruce Mabee: The word Paradigm is relevant -- in a way, the OMs we're not aware we're using in our lives. 00:33:06 Julia Schmoyer: Reacted to "The word Paradigm is..." with ๐Ÿ‘ 00:34:19 Rahul Lama: Reacted to "Every organization h..." with ๐Ÿ™Œ 00:34:20 Jim Dowling: These are frameworks for discussing Operating Models. They are not their Operating Model products. 00:34:41 Joanna Rathenow: Reacted to "These are framewor..." with ๐Ÿ‘ 00:35:08 Mary Selden: Reacted to "These are frameworks..." with ๐Ÿ‘ 00:35:12 Jardena London: Reacted to "These are frameworks..." with ๐Ÿ‘ 00:37:21 JeDarius Isaac: Reacted to "These are frameworks..." with ๐Ÿ‘ 00:34:48 Craig McGee: These look like the components that we must design 00:35:03 Heather Stephens: Reacted to "These look like the ..." with ๐Ÿ‘ 00:35:03 Bernard MOHR: Reacted to "These look like the ..." with ๐Ÿ‘ 00:37:36 JeDarius Isaac: Reacted to "These look like the ..." with ๐Ÿ‘ 00:36:07 Craig McGee: And given this, wouldnโ€™t Galbraith Star model be an OM framework. 00:36:22 Anjan Chaudhry: Reacted to "And given this, woul..." with ๐Ÿ‘๐Ÿฝ 00:36:28 Zach Bonaker - San Diego, CA: Thatโ€™s my reaction, too @Craig McGee 00:36:44 Anjan Chaudhry: Replying to "And given this, woul..." Maybe its the original, and these are all derivative 00:37:00 Mary Selden: Reacted to "And given this, woul..." with ๐Ÿ‘๐Ÿฝ 00:37:02 sherry Muczyk: Reacted to "And given this, woul..." with ๐Ÿ‘ 00:39:00 Carlos Valdes-Dapena: Replying to "And given this, woul..."๐Ÿ‘๐Ÿผ 00:36:07 Deb Peluso: At the European Org Design Conference in Lisbon back in October, we reviewed and discussed this model by EDGY. www.enterprise.design 00:37:01 Zach Bonaker - San Diego, CA: I think of โ€œoperating modelโ€ as something different from โ€œorganization design modelโ€ today 00:37:07 Jim Dowling: EDGY is another framework that includes and Operating Mode. Great stuff! 00:37:24 Deb Peluso: Replying to "EDGY is another framโ€ฆ" Yep! 00:38:13 Julia Schmoyer: I'm always interested in what OM is ACTUAL vs ASPIRATIONAL... we may think decisions are made in a formal structure, but actually they're made through back-channels and around the proverbial water cooler. 00:38:32 Jardena London: Reacted to "I'm always intereste..." with ๐Ÿ‘ 00:38:53 Jardena London: Replying to "I'm always intereste..." YES! This is my reaction - like does it really matter? Does anyone actually use it? 00:39:44 Julia Schmoyer: Replying to "I'm always intereste..." How we want our org to work isn't always the same as how it actually works... that distinction is important. 00:40:01 Anjan Chaudhry: Reacted to "How we want our org ..." with ๐Ÿ‘๐Ÿฝ 00:41:03 Craig McGee: Replying to "I'm always intereste..." When I work with clients on org design we assess how the org is actually working now, but define how we want it to work differentlyโ€ฆ..and thatโ€™s the implementation//change management challenge. 00:39:22 Bernard MOHR: And what about the OTM model for OM design? :-) 00:39:31 Mary Selden: Reacted to "And what about the O..." with ๐Ÿ˜‚ 00:40:00 Julia Schmoyer: Reacted to "And what about the O..." with ๐Ÿ‘ 00:41:36 Julia Schmoyer: โ€ฆ so like a blueprint vs the installed electrical wires. 00:42:10 Jim Dowling: OTM is critical to large-scale complex change. Is provides a basis for comparison to the current OM to identify โ€œBig Changes.โ€ 00:43:09 Rahul Lama: Reacted to "OTM is critical to l..." with ๐Ÿ‘ 00:42:49 Craig McGee: Yes, Julieโ€ฆโ€ฆbut we may be creating a blueprint for how we want to rewire the org. and pull the wires in a different configuration 00:43:21 Julia Schmoyer: Reacted to "Yes, Julieโ€ฆโ€ฆbut we m..." with ๐Ÿ‘ 00:43:10 Mary Selden: This helped me a lot when I was first learning about OM's--it's a Bain article: https://media.bain.com/Images/BAIN_BRIEF_Winning_operating_models.pdf#:~:text=Operating%20models%2c%20defined%20In%20its%20simplest%20form%2c%20an%2cputs%20in%20place%20to%20deliver%20on%20the%20strategy 00:43:16 Rahul Lama: Reacted to "This helped me a lot..." with ๐Ÿ™Œ 00:43:23 Georg Peters: I see the term "system" in Operating System as representative of an organism, not a technical interface between modes of working (hard and soft)...the more forward-leaning organizations use OM to look to nature more than technology as the influencing drivers for optimal functioning. 00:44:24 Rahul Lama: Reacted to "I see the term "syst..." with ๐Ÿ‘ 00:43:42 Bruce Mabee: Is OM best confined to "Company" or should it connect into its ecosystem? 01:01:00 Kristian Orozco Figueroa: We will need parts 2 and 4 andโ€ฆ of this conversation! 01:01:08 Mary Selden: Reacted to "We will need parts 2..." with ๐Ÿ˜‚ 01:01:25 Julia Schmoyer: OM = How things work. 01:01:35 Rahul Lama: Reacted to "OM = How things work..." with ๐Ÿ™Œ 01:01:39 Bruce Mabee: "What Matters Most?" asks Veronica. I add, "To Whom?" Only our leaders? Only our "members"? 01:01:40 Mary Selden: OM = how you deliver your strategy 01:01:48 Jim Dowling: How an organization chooses to fulfill its Purpose. 01:03:39 Bruce Mabee: ...And the larger view of "Value" is expanding these days. 01:03:55 Julia Schmoyer: For an org/team to be able to push the goal in the same direction, they need to be aligned on exactly how they're doing it, and boil it down far enough to define the buzzwords. Or else they're talking about different concepts and may not even know it. 01:04:27 Kristian Orozco Figueroa: In my work, I speak of stakeholders as being the people (first!), customers, shareholders, investors and communitiesโ€ฆ. 01:05:41 Rahul Lama: Reacted to "In my work, I speak ..." with ๐Ÿ‘ 01:05:06 Jim Dowling: The realization and continuous adaptation of a set of choices for Values, Vision, Objectives, Goals, Strategies, Capabilities, Projects, and Processes with the intent of producing specific Tangible and Intangible Outcomes for specific recipients. 01:05:35 Rahul Lama: Reacted to "The realization and ..." with ๐Ÿ‘ 01:05:45 Julia Schmoyer: Clarify how current state is different than the future/ideal state. 01:07:35 Jardena London: Reacted to "Clarify how current ..." with ๐Ÿ‘ 01:07:11 Zach Bonaker - San Diego, CA: I donโ€™t think we can say โ€œstrategy is less important todayโ€ without clarifying what strategy looks like, consists of, when making that statementโ€ฆ ๐Ÿ™‚ 01:07:33 Heather Stephens: Reacted to "I donโ€™t think we can..." with ๐Ÿ‘ 01:08:57 Georg Peters: Replying to "I donโ€™t think we can..." Agreed...it's akin to "the future isn't what it used to be" hence strategy is more needed than ever, yet needs to be more dynamic and agile than ever. 01:07:46 Bruce Mabee: Key elements I need to ask about in OMs: Human systems, physical reality systems, and process evolutions. People, World, Flows. 01:08:24 Rahul Lama: Reacted to "Key elements I need ..." with ๐Ÿ™Œ 01:07:49 Jim Dowling: Adaptability is a Strategy. 01:08:33 Rahul Lama: Reacted to "Adaptability is a St..." with ๐Ÿ‘ 01:08:25 Mary Selden: I loved Brave New World in Philly! That was a really engaging session! 01:08:31 Rahul Lama: Reacted to "I loved Brave New Wo..." with ๐Ÿฅณ 01:09:09 Bernard MOHR: OM design should capability design - the capability of the organization to produce a service/produt within goals of cost, time, safety etc, the capability of the organization to sense and adapt, the capability to coordinate and integrate, the capability to offer work/jobs where people experience inclusion and equity etc 01:09:47 Jardena London: How they DEFINE it vs how they DO it. 01:10:11 Dallin Whitfield: Reacted to "How they DEFINE it v..." with ๐Ÿ‘ 01:10:12 Rahul Lama: Reacted to "How they DEFINE it v..." with ๐Ÿ’ก 01:10:20 Mary Selden: My answer is "neither"--that is one of the frustrations in my org is the varied definitions, and it's hard to get alignment. 01:10:29 Rahul Lama: Reacted to "My answer is "neithe..." with ๐Ÿ‘ 01:10:33 Bruce Mabee: Some clients define it as evolving, while being stuck in my opinion, in their own static (and smart) views. 01:11:39 Georg Peters: Clients seem to still desire to lock an operating model into place...once and done style, and are realizing it's ever more elusive 01:12:58 Rahul Lama: Reacted to "Clients seem to stil..." with ๐Ÿ‘ 01:12:41 Rahul Lama: Breakout session #2: What challenges and breakthroughs have you had in developing operating models with your clients? 01:23:54 Anjan Chaudhry (he/they): Would like to hear more about how you map the current state operating model @Carlos Valdes-Dapena 01:27:36 Bernard MOHR: Reacted to "Would like to hear m..." with ๐Ÿ‘ 01:28:02 Bernard MOHR: Replying to "Would like to hear m..." And even if there is value in mapping the current state : :-) 01:28:58 Georg Peters: Replying to "Would like to hear m..." @Bernard MOHR If we don't know where we are, how do we know which way to turn? ๐Ÿ˜‰ 01:29:10 Julia Schmoyer: Reacted to "@Bernard MOHR If we ..." with ๐Ÿ‘ 01:29:13 Heather Stephens: Reacted to "@Bernard MOHR If we ..." with ๐Ÿ‘ 01:29:24 Bernard MOHR: Replying to "Would like to hear m..." @Georg Peters would love to discuss :-) 01:29:58 Georg Peters: Replying to "Would like to hear m..." @Bernard MOHR https://www.linkedin.com/in/georgpeters/ 01:29:47 Anjan Chaudhry (he/they): Reacted to "@Bernard MOHR If we ..." with ๐Ÿ‘๐Ÿฝ 01:26:57 Mary Selden: Replying to "Would like to hear m..." I'd love to talk to others about how they are mapping them and telling that story with their clients. If anyone wants to connect: https://www.linkedin.com/in/mselden19/ 01:27:22 Rahul Lama: Reacted to "I'd love to talk to ..." with ๐Ÿ‘ 01:27:25 Anjan Chaudhry (he/they): Reacted to "I'd love to talk to ..." with ๐Ÿ‘ 01:24:50 Sami Kharusi: Good learning someone mentioned, the challenge around bridging the gap between theory and practice when it comes to OM. 01:24:58 Bruce Mabee: Challenges: while the world is opening up, "leaders" are under more pressure than ever to deliver in current terms. Breakthroughs: I see a few emerging! 01:25:03 Mary Selden: Challenges: Getting execs to make choices, build in time to think/change mindsets Breakthroughs: finding a profitable business unit the org could leverage to grow; using Op Model later to pressure test structure choices 01:25:58 Bernard MOHR: Id love to know more about the OM - OrgDesign - OS hierarchy and meaning and design implications 01:27:38 Carlos Valdes-Dapena: Maybe we do another conversation on mapping existing OMs and share a few approaches. 01:27:46 Rahul Lama: Reacted to "Maybe we do another ..." with ๐Ÿ™Œ 01:27:48 Anjan Chaudhry (he/they): Reacted to "Maybe we do another ..." with ๐Ÿ‘๐Ÿฝ 01:27:48 Kristian Orozco Figueroa: Reacted to "Maybe we do another ..." with ๐Ÿ˜ƒ 01:27:51 Mary Selden: Reacted to "Maybe we do another ..." with ๐Ÿ‘๐Ÿฝ 01:27:52 Kristian Orozco Figueroa: Reacted to "Maybe we do another ..." with ๐Ÿ‘ 01:28:01 Veronica Castillo: Reacted to "Maybe we do another ..." with ๐Ÿ‘ 01:28:08 Anjan Chaudhry (he/they): Replying to "Maybe we do another ..." That would be helpful, bridging from theory to practice is challenging at times 01:28:37 Mary Selden: Reacted to "That would be helpfu..." with ๐Ÿ‘ & ๐Ÿ‘ 01:28:29 Anjan Chaudhry (he/they): Replying to "Maybe we do another ..." So would like to see what facilitation tools and exercises groups use 01:28:40 Wendy Mashilwane: Reacted to "Maybe we do another ..." with ๐Ÿ‘ 01:29:13 Georg Peters: Reacted to "Maybe we do another ..." with ๐Ÿ‘ 01:28:03 Georg Peters: Challenges: Overcoming the inertia of the current state toward the future state, especially as sponsorship shifts over time and the OM gets challenged, forgotten, ignored or reworked. 01:29:05 Imran Zaidi @ Pragmatium: Reacted to "Challenges: Overcomi..." with ๐Ÿ‘ 01:28:16 Bruce Mabee: I saw a range of OMs in action during this conversation. Thanks -- and I hope we're not done with this! 01:28:23 Heather Stephens: Reacted to "I saw a range of OMs..." with ๐Ÿ‘ 01:28:49 Imran Zaidi @ Pragmatium: Reacted to "I saw a range of OMs..." with ๐Ÿ‘ 01:31:21 From Georg Peters To Everyone: awesome session!! 01:31:26 From Veronica Castillo To Everyone: thank you all, have a Great season!