00:19:04 James Dowling: Jim Dowling in Wilmington, North Carolina. Please connect @ James Dowling | LinkedIn 00:19:32 Jennifer Rodibaugh: Reacted to "Jim Dowling in Wilmington, North Carolina. Please connect @ James Dowling | LinkedIn" with πŸ˜€ 00:19:56 Linda Miller: Greetings from Portland, Oregon! Eager to listen and learn β€” thank you in advance. 00:20:07 Elizabeth Hunt: Reacted to "Greetings from Portland, Oregon! Eager to listen and learn β€” thank you in advance." with βž• 00:21:20 Jodie Goulden: Replying to "Greetings from Portland..."Hi Linda, also in Oregon. Greetings from Eugene. 00:21:51 Linda Miller: Reacted to "Hi Linda, also in Oregon. Greetings from Eugene." with πŸ€›πŸ» 00:22:15 Brooks Darrah: Hi Everyone, Brooks from Lake Tahoe 00:22:35 Evelyne Van Vosselen: Hi from Belgium! 00:22:55 Stephen Elmer: Hi everyone, Steve from Ventura County california 00:22:56 Kristin Wulff: Hi from Trondheim, Norway! 00:23:04 Elizabeth Hunt: Salutations from Baltimore, MD! πŸ‘‹ 00:23:11 Cathy Windschitl: Really interested to learn more from those who are using AI to build or test org models and structures. Open to anyone who would want to connect and share! 00:23:25 Shan Pretheshan: Reacted to "Really interested ..." with ❀️ 00:27:01 Kehinde Sonuga: Reacted to "Really interested to..." with ❀️ 00:24:19 Lisa Taylor: the models have gotten better at iterating and bringing more to the table 00:25:00Peter Slonina: Reacted to "the models have go..." with πŸ‘ 00:24:22 Heidi Barta: I think the use may be similar, but the outcomes we get from AI I have to believe are very different and evolved. 00:24:32 Janet Sherlock: Good morning from Orange County, CA. I am at a AI conference where I am speaking on AI operating models. My session is "Where Does AI Sit in the Organization." Good times! πŸ™‚ 00:24:47 Heidi Barta: Reacted to "Good morning from Orange County, CA. I am . . ." with ❀️ 00:24:48 Elizabeth Hunt: Reacted to "Good morning from Orange County, CA. I am . . ." with ❀️ 00:25:00 Abigail Bolton: Reacted to "Good morning from Orange County, CA. I am . . ." with πŸ‘ 00:25:26 Jodie Goulden: Replying to "Good morning from Orange County, CA. I am . . ." with Sounds like a great session Janet 00:25:39 Cathy Windschitl: Reacted to "Good morning from ..." with πŸ‘πŸΌ 00:26:49 Janet Sherlock: Replying to "Good morning from..." Thanks! I'm sure like many of you, this is my life these days. 00:25:48 Nayona Agrawal: The challenge remains a non-AI one. A poorly defined OD problem, remains. AI can infact make a poorly articulated problem statement look pretty feasible at times, and that is not great for practitioners to default to. 00:27:31 Abigail Bolton: Reacted to "The challenge remains a non-AI one..." with πŸ‘ 00:28:51 James Dowling: AI can be taught to consider boundaries. In the process, we discovered an as yet unaddressed boundary as we pursued boundarylessness. Pilot testing is underway. 00:28:53 Pierre NEIS: Is AI the real problem or only the pick of a larger iceberg? 00:29:28 Nayona Agrawal: Question - does the methodology change so that we start with redesigning work before we redesign orgs? This is one I'm testing because its rarely what is being focused on - the main focus remains on headcount cost reduction realization, etc. not rewiring the process first for efficiency, etc. 00:29:48 Elizabeth Hunt: Reacted to "Question - does the methodology change..." with πŸ’‘ 00:30:12 Cathy Windschitl: Reacted to "Question - does th..." with πŸ‘πŸΌ 00:30:45 Andrea Perez: Reacted to "Question - does th..." with πŸ‘πŸΌ 00:30:58 AMANDA ALVES: Reacted to "Question - does the ..." with πŸ’‘ 00:34:36 Caroline Hewings: Reacted to "Question - does th..." with πŸ‘ 00:30:26 Shan Pretheshan: Question - At what point does AI stop being a productivity tool and start reshaping the business model itself? What are the key indicators that an organisation has moved from AI-enabled operations to an AI-enabled business model?. Thanks 00:30:41 Elizabeth Hunt: Reacted to "Question - At what point does AI ..." with πŸ’‘ 00:33:40 Caroline Hewings: 100% agree on strategy and need to shift the dialogue to AI for growth vs over efficiency. Our research at Gartner shows that most orgs are currently focused on efficiency gains today vs the opportunity for greater value via growth, innovation, customer experience 00:36:08 Ibrahim Rasheed: Reacted to "100% agree on stra..." with πŸ‘ 00:36:16 Pierre NEIS: Org is shipping human behaviour? Or the other way around? 00:37:10 Pierre NEIS: AI is techne not kairos 00:37:26 Ramona Elena Cherciu: Reacted to "AI is techne not kairos" with πŸ‘ 00:38:33 Pierre NEIS: Aren’t the questions we are raising showing how we consider humans at work (resources)? 00:43:32 Sunita Sinha: Q) what "first principles" can be a great way to start any design in this changing world of design ?? 00:46:21 Caroline Hewings: So agree, that the fundamentals and core standards need to be core to the work still ! (and there are a lot of fads) : Your point on values Amy is super important. At what point in design process do you think we can influence that as OD practioners? 00:49:08 Nayona Agrawal: Reacted to "So agree, that the fundamentals ..." with πŸ‘ 00:47:22 Peter Slonina: Greg, I agree we'll see the need for more value-stream org design with AI taking a bigger role in end-to-end delivery, but to Amy's point about human behavior aspect is challening our company. How do we break through this resistance with as little friction as possible. Do we just need senior leaders to bully this through their L2/3s... 00:48:47 Nayona Agrawal: Reacted to "Greg, I agree we'll see..." with πŸ‘ 00:47:57 Nayona Agrawal: Clarity on strategy definitely sets the stage for how the hypothesis gets designed before we model and simulate op model options using AI. But many companies don't get it right the first time, and that has a downhill effect. So while AI can expedite op model options to test, should we as OD practitioners keep a pulse on how the hypothesis also evolves? Does it become more continuous? (I hope I'm making sense) 00:49:17 wagaye johannes: Reacted to "Clarity on strategy definitely sets the stage ..." with πŸ‘ 00:49:45 Doug Neumann: Reacted to "Clarity on strateg..." with πŸ‘ 00:49:30 Charles Andrew: Totally agree Amy - more than 50% of the time the diagnostic exposes a way of working issue (decision rights, value stream confusion, ...) rather than a structure issue 00:50:57 Nayona Agrawal: Reacted to "Totally agree Amy - more than 50% of the time the diagnostic exposes..." with πŸ‘ 00:49:42 Nayona Agrawal: Thanks - very helpful! 00:49:54 Mbali Mabaso: Hello Amy and Greg 😊 I am curious with the speed at which AI is progressing , how do you think can we partner with business to be nimble and agile in building capabilities especially larger/complex corps to match the growth but also navigating unknown territories 00:50:07 wagaye johannes: Reacted to "Hello Amy and Greg 😊 I am curious..." with πŸ‘ 00:50:52 Nayona Agrawal: Reacted to "Hello Amy and Greg 😊 I am curious..." with πŸ‘ 00:50:01 Jessica Reina: Thank you. Always so helpful! 00:50:21 Caroline Hewings: I wonder how much you see the balance of OD work between bottoms up (as teams experiement with AI on the ground) vs tops down with exec teams ? 00:53:06 Ahmeta Ferdiansyah: How can AI help us ideate and simulate practical organization designs, and to what extent should Voice of the Customer influence the design while maintaining strategic alignment and organizational efficiency? 00:53:08 Jaclyn K: For the companies that are ahead on this (e.g., redesigning their functions like Finance or HR from the top down and rethinking processes around AI agents), how are they handling the actual transition? In other words, there's probably a lot of work agents could take on today, but the internal customers aren’t ready. Have you come across this? Are they using pilots? And are there any lessons from past technological shifts that apply here?" 00:53:35 Nayona Agrawal: Reacted to "For the companies that are ahead on this ..." with πŸ‘ 00:53:35 Ramona Elena Cherciu: The practitioner isn't simply using AI to produce design options faster; they may increasingly become the custodian of the quality of the hypothesisβ€”checking assumptions, noticing when strategy has shifted, interpreting behavioural evidence, and deciding when the model itself needs to be questioned. That also sharpens the earlier β€œwise consumer” point Amy was making earlier - AI can accelerate modelling without improving the assumptions being modelled. Faster answers can actually make poor premises more consequential. 00:58:14 Nayona Agrawal: Reacted to "The practitioner isn't simply..." with πŸ‘ 01:16:58 Ibrahim Rasheed: Reacted to "The practitioner i..." with πŸ‘ 00:53:38 wagaye johannes: The work of humans are changing. If you look at amazon, it’s more automated and workers interact more with machine than with humans. What is the purpose then of the workplace as a gathering place of humans to collaborate and interact with one another? 00:54:01 Jane Evans: How are you seeing the pace of decision making accelerating and how that is changing operating models and governance structures? 00:55:03 Elizabeth Hunt: Reacted to "How are you seeing the pace..." with βž• 00:55:38 Gerald Ebenezer: Reacted to "How are you seeing the pace..." with πŸ‘ 00:54:07 James Dowling: What is your thinking about AI as a peer, tool, co-worker, liaison... in structure and work flow design? 00:54:41 Elizabeth Hunt: Q: What’s one piece of advice you would give someone looking to start a career in Org Design in the context of AI and today’s climate? 00:56:05 Gerald Ebenezer: Reacted to "Q: What’s one piece of advice you would give ..." with πŸ‘ 00:56:16 Ramona Elena Cherciu: Reacted to "Q: What’s one piece of advice you would give..." with πŸ‘ 00:55:55 Caroline Hewings: Helpful Greg. Thanks! 00:56:31 Janet Sherlock: Replying to "Helpful Greg. Thanks!" +1 00:56:47 Tanya - ODF Admin: More info on Amy and Greg's latest book due out in Oct - https://www.orgdesignpractitioner.com/ 00:58:24 Doug Neumann: Reacted to "More info on Amy a..." with πŸ‘ 00:58:35 Elizabeth Hunt: Reacted to "More info on Amy and Greg's latest book due out in Oct - https://www.orgdesignpractitioner.com/" with ❀️ 00:58:46 Linda Miller: Reacted to "More info on Amy and Greg's latest book due out in Oct - https://www.orgdesignpractitioner.com/" with ❀️ 00:59:27 James Dowling: As a trained and practiced electronics engineer, principles, patterns, and capabilities are ingrained in my organization systems design in context. 01:00:17 Jodie Goulden: Judgement as a skill is coming up a lot. Could it be an organizational capability, i.e., the capability for humans to exercise judgement in the organization? 01:06:24 Janet Sherlock: Replying to "Judgement as a skill is coming up a lot..." 100% agree, Jodie. Then, take that a step further--what do you do with thatjudgment? It's typically decision-making. That has me very concerned--we're already suffering from decision-making atrophy from a decade + of decisions by committee. Now, we're layering on AI and agentic. Judgment + Decision-making are critical today. And they are skills that need to be redeveloped today 01:01:19 Amy Kates: https://www.wsj.com/lifestyle/careers/the-new-ways-to-thrive-at-work-now-according-to-adam-grant-4d3ad022?eafs_enabled=false 01:01:29 Elizabeth Hunt: Reacted to "https://www.wsj.com/lifestyle/careers/the-new-ways..." with πŸ™ 01:01:44 Mandy Zatynski: Reacted to "https://www.wsj.com/lifestyle/careers/the-new-ways..." with πŸ‘ 01:01:45 Linda Miller: Reacted to "https://www.wsj.com/lifestyle/careers/the-new-ways..." with πŸ‘πŸ» 01:03:03 Derek Bostic: Reacted to "https://www.wsj.co..." with πŸ™ 01:03:08 Mbali Mabaso: Reacted to "https://www.wsj.co..." with πŸ™πŸΎ 01:05:30 Melissa Smith: Reacted to "https://www.wsj.co..." with πŸ‘ 01:05:53 Bhavna K: Reacted to "https://www.wsj.co..." with πŸ‘πŸ» 01:04:01 Ramona Elena Cherciu: Note to self, listening to the conversation: AI β†’ acceleration β†’ less friction β†’ greater need for judgment β†’ deliberate design of the conditions under which judgment and contestability remain possible. 01:04:29 Jodie Goulden: Reacted to "Note to self, listening the conversation:..." with ❀️ 01:05:09 Kim Nugent: Reacted to "Note to self, list..." with ❀️ 01:05:25 Mbali Mabaso: Reacted to "Note to self, list..." with ❀️ 01:05:54 Pierre E. NEIS πŸ‡¨πŸ‡­: From your perspective, is the challenge more on leadership or on accountability? 01:06:13 Abigail Bolton: Something that has started to come up for me in discussions around OD work is how do businesses start to measure performance in a different way moving forward, and how do businesses start to measure people vs AI performance and ROI. Performance metrics will transform alongside operational work and focus areas of the humans vs agents in the business. 01:15:03 Ibrahim Rasheed: Reacted to "Something that has..." with πŸ‘ 01:06:38 Linda Miller: I am also thinking of the complexity, as β€œhumans” represents a mix of FTE, temporary or contingent workers, outsourced teams, etc. 01:06:45 wagaye johannes: Reacted to "I am also thinking of the complexity..." with πŸ‘ 01:07:11 Caroline Hewings: Thank you for the session. Sorry for having to leave early. Look forward to reading your new book. 01:07:23 Pierre E. NEIS πŸ‡¨πŸ‡­: Judgment or critical thinking? 01:08:36 Linda Miller: Peter Senge’s work seems more relevant than ever. 01:08:47 Molly Breazeale: Reacted to "Peter Senge’s work s..." with ❀️ 01:09:07 Steve Schlabs: Reacted to "Peter Senge’s wor..." with πŸ‘ 01:09:12 Janet Sherlock: Agreed, Amy. That pipeline tax will impact companies. If they're hiring less entry level talent, how will they develop the judgement needed in their organizations? 01:09:24 Peter Slonina: Reacted to "Agreed, Amy. That ..." with πŸ‘ 01:10:45 Shelley Saeger: Such deep and insightful conversations! I appreciate the reinforcement of clear, crisp, necessary diagnostics, the focus on alignment to the framework at the top. As a college professor, I also appreciate the focus on developing and reinforcing skills and capabilities of judgement, pattern recognition, and critical thinking. Need to find better ways to build those skills earlier. 01:11:35 Amy Kates: Reacted to "Such deep and insightful conversations..." with ❀️ 01:12:19 Linda Miller: Reacted to "Such deep and insightful conversations..." with πŸ‘πŸ» 01:13:47 Jennifer Rodibaugh: Reacted to "Such deep and insightful conversations..." with ❀️ 01:14:26 James Dowling: @Jaclyn K Look into or connect on OCM for 2030 work that I an a few others are working on. - Key focus is application of Brain Science to replace The Work. 01:14:27 Jodie Goulden: Love these quickfire questions Marcia 01:15:54 Linda Miller: Reacted to "Love these quickfire questions Marcia" with πŸ‘πŸ» 01:14:30 Melissa McLaren: What is the most important element of a good strategy from your experience? 01:14:43 Jaclyn K: Thank you both for continuing to share your wisdom! 01:16:47 Janet Sherlock: Thank you. Great discussion! 01:16:52 Charles Andrew: Thank you - very helpful! 01:16:53 Evelyne Van Vosselen: Thanks for a very enlightening session! 01:16:54 wagaye johannes: Thank you! 01:16:57 Abigail Bolton: Thanks for a great session, really enjoyed the discussion and topics! 01:16:57 Molly Breazeale: Thank you! 01:16:58 Nayona Agrawal: Great session! Thank you! 01:16:59 Melissa Smith: Thank you! 01:17:00 Linda Miller: Thank you. 01:17:03 Eileen George: Thank you! 01:17:03 Jane Evans: thank you 01:17:03 Joel Gonsalves: Thank you for the great session 01:17:04 Shan Pretheshan: Thanks both! Great session 01:17:05 Andrea Perez: thank you 01:17:06 Jeanette Melgarejo: Thank you all for the great conversation! 01:17:06 Elizabeth Hunt: Thanks very much, Amy and Greg! Appreciate your time and expertise. 01:17:06 Peter Slonina: Great presentation! 01:17:07 Cathy Windschitl: Thank you so much! So many great, actionable insights. Appreciate everyone sharing their views and experiences. 01:17:08 Kristin Wulff: Thank you! 01:17:09 Nathan Bushey: Thank you! Great to hear your insights- 01:17:10 Claire Markwardt: Thank you 01:17:12 Gerald Ebenezer: Thank you both 01:17:12 Doug Neumann: Thank you so much for your time, Amy and Greg!! It was a great session! 01:17:16 Amy Kates: Wonderful questions and comments! 01:17:16 Kim Nugent: This was lovely and with so much wisdom and insight, TY!!! 01:17:16 Ahmeta Ferdiansyah: Thank you 01:17:16 Susan Donnan: Thank you! 01:17:18 Katrina Sitar: Thank you! Great experience learning from everyone! 01:17:24 Tanya - ODF Admin: https://www.orgdesignpractitioner.com/ 01:17:28 Denise Carney-Ewell: Thank you all! 01:17:29 Marcia Murphy: Greg and Amy’s new book, coming out next week: The Organization Design Practitioner: Building Operating Models that Deliver Greg and Amy’s website: www.orgdesignpractitioner.com 01:17:41 David Clements: Thank you - excellent session 01:17:52 Ramona Elena Cherciu: Thank you! 01:17:58 Steve Schlabs: thanks so much 01:16:58 Ibrahim Rasheed: Reacted to "The practitioner i..." with πŸ‘