Shifting Value and Defining Outcomes in Managing Distant Work

Held on 10/06/20

Insights from the community (.txt file from Chat Box dialogue)

This Pop-Up conversation focused on how work and value have shifted with the dramatic acceleration in distant work and how organization design professionals can lead in finding new ways of working and managing work.

Figuring out how to work going forward requires us to revisit what the value of work is and subsequently what we should measure. Traditionally the value of work has been based on productivity however this traditional measure is not directly connected to experience.

Another dimension is what has been called the ‘productivity paradox’, a number of studies have found that productivity has been dropping in spite of decades of technology investment. Efforts by leaders to focus on productivity by monitoring screen time and meeting attendance have backfired in many cases, causing lower satisfaction and higher stress, while still not improving results.

Listen to the Audio Only File (.m4a)