A Lexicon
of 21st Century
Organization Design Terms
The purpose of this dictionary:
We began capturing the words and phrases you will discover below because words matter. We realized we did not always have a shared understanding of the concepts we were talking to each other about. Out of that realization, came the need for some definitions. This list is not meant to be all inclusive either. We are sure you will look for and not find something you think important. We did not intentionally exclude anything, and we have not pretended to think of everything. So if something is missing, let’s add it! It is intended to be a living resource.
As you know, definitions are imprecise and often open to interpretation. So this lexicon serves two purposes: Generate a repository of words, phrases, and concepts core to organization design and start a conversation regarding what do we mean exactly by these words we bandy about.
The definitions are not a consensus amongst us, but rather a starting place for common understanding and insights. The definitions are sometimes quotes from others, sometimes our feeble attempt to say what we think we mean, and always a springboard for deeper understanding.
The list grows some each day, as we talk and explore. In some cases, it is just the word and we need to come back to what do we mean by it! There are so many ideas, there is so much “jargon,” and words and concepts matter. We use American English as a convention and English is a ‘sloppy’ language (many words for the same things, many words with multiple meanings). To align and ensure we are talking about the same thing, that we have the same mental constructs, it is important to have a dictionary.
So here is ours. Enjoy!
On behalf of our ODF colleagues – Paul Tolchinsky, Stu Winby, Peter Sorenson, Jagoda Perich-Anderson
Our Living Lexicon
- Action Learning
- Action Research
- Adaptive Work System
- Agile Design
- Ambidexterity
- Ambidextrous Organization
- Application Programming Interface (API)
- Augmentation
- Boundary Management
- Bureaucracy
- Business Model
- Capabilities
- Centralization
- Collaborative Design Technologies
- Commons
- Community of Practice
- Complex Adaptive Systems
- Components
- Configuration
- Customer Journey
- Customer/Stakeholder Co-Creation
- Decentralization
- Decision Accelerator
- Deliberations
- Design Criteria
- Design Thinking
- Digital Platform
- Digital Social Technical Design
- Digital Technologies
- Digital Transformation (Digitization)
- Disruptive Innovation
- Double Loop Learning
- Dynamic Homeostasis
- Ecosystem Design
- Elasticity
- Empathy Map
- Employee Journey Map
- Enterprise Organization Design
- Equifinality
- Escape Velocity
- Experience Design
- Fast Scaling
- Feedback
- Feedback Loop (Digital Platforms)
- Feedback Loop (Open Systems)
- Feed Forward
- Foresight
- Forum of Deliberation
- Hierarchy
- Holacracy
- Horizons Model
- Incompletion
- Information Processing
- Innovation
- Insight
- Interdependence (Pooled, Sequential, Reciprocal)
- Joint Optimization
- Key Variance
- Lateral Organizations
- Lateral Processes
- Law of Requisite Variety
- Lean Start-Up
- Learning Lab
- Levels of Analysis, Design and Action
- Major Deliberations
- Matrix Structure
- Minimal Critical Specifications
- Modular Organization
- Modular Organization Design
- Multi-dimensional Organization
- Multi-skilling
- Network Organization
- Non-Routine Work
- OKRs (Objectives and Key Results)
- Open Systems
- Operating Model
- Operational Organization Design
- Opinion Leader / "Free Radical"
- Organization
- Organizational Capability
- Organizational Effectiveness
- Organizational Efficiency
- Organizational Learning
- Organization Design
- Organization Design Practitioner
- Organization Processes
- Organization Structure
- Participative Design
- Platform
- Prototyping (Rapid Prototyping):
- Reconfigurable Design
- Role Network
- Self-Organizing Unit
- Service Design
- Social System Analysis
- Socio-technical Systems Design
- Span of Control
- STARLAB
- Start-up Organization
- State Change
- Strategic Organization Design
- System Scan
- Task Design
- Technical Systems Analysis
- Time Horizon
- Topic of Deliberation
- Touchpoint
- Transformation Organization Design
- Unit of Analysis
- Unit of Operations
- User-Centered Design
- Value Chain
- Value Proposition
- Variance
- Whole System Change
- Work Design
- Work System
- Work Team

