Designing Authentic Connections Conference Session:

Workplace of the Future: Connections Through Space and Time

Brad Keller

Category: Methods and Practices

Brad Keller leads a cross-functional organization comprised of seven interconnected teams supporting workplace strategy and customer relationships at Humana. His direct areas of responsibility includes workplace strategy, portfolio strategy, customer relationship management, transactions, lease administration, space management, workplace design and workplace audio/vision technology support. He oversees development of long-range initiatives across the enterprise to support all lines of business, corporate objectives and operational efficiencies.

He is a key driver of workplace culture transformation from the traditional workspace environment to an improve design and operational concept that accelerates collaboration, mobility, space efficiency and improved associate engagement.


While the office of the future is still forming, we can be certain that the number of people working remotely at least part of the time will double – or more –  from 2019 levels. In many cases, organizations have passed the point of return as workers have relocated entirely and investments in technology and real estate have been revisited and revised. Join us for a session in which the workspace strategy leader for Humana, a US Fortune 100 healthcare services provider, discusses perspective, e.g. what is work space in the future as people ‘go to work’ at different times and in different places. What are the roles of leaders, the organization supporting enabling work and capabilities, the new ‘hallways’ and ‘break rooms’ and how we can innovate to use space and time differently to enhance connections. 

About Humana:

Humana is a US healthcare services firm with over 20M customers and 50K associates, aligned by markets to facilitate service delivery. The global pandemic accelerated the need for remote connection on all dimensions: delivery of healthcare services and connecting the people that provide the services. In this session we would like to share our approach to new spaces, building community and integrating technology. Your questions and feedback will inform our evolution.

    Check our Full-Agenda

    Our conference is spread over 6 days in a two-week window. We have designed the conference to be inclusive of multple time-zones.

    *Please note that our agenda is still evolving and that5 timings and details may change.

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    2021 Conference Ticket

    Includes full access to the ODF 2021 Virtual Conference, Designing Authentic Connections: Spread across 6 days, our conference is intelligently designed to achieve virtual learning and engagement with world class keynotes, problem solving peer sessions, experiential lab space, and supported networking.


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    2021 Conference Ticket + 12 Months EODF Membership

    Includes full access to ODF 2021 Conference, Designing Authentic Connections, plus nurture your connection with the global org design community with one year of European ODF membership plus other ODF events:
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    • Global Org Design Trends, a monthly peer conversation focusing on (CNN)
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    • Discount on EODF Org Design Masterclasses and Annual Conference


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